Mandate: To register member, ensure members’ contributions are managed and benefits accurately calculated and disbursed. The department is comprised of four sections namely;

• Benefits Section: Responsible for overall benefits management, including the computation and processing of benefits based on members’ final salary, contributory service period, and the applicable accrual factor, ensuring the accurate provision of members’ entitlements.
• Compliance Section: Responsible for monitoring and enforcing timely contribution collection from employers, safeguarding the Fund’s sustainability.
• Customer Service Section: Responsible for providing front line support for member registration, claims, and inquiries, while maintaining strong stakeholder engagement.
• Registration Section: Responsible for maintaining secure and confidential member records, ensuring accuracy and integrity of data.

The department’s strategic role encompasses member registration, the timely collection of contributions, and the administration of benefit payments, thereby safeguarding members’ entitlements and ensuring the efficient delivery of benefits.

Mandate: To manage communication and stakeholder engagement through;

• Internal Updates: By keeping employees informed through newsletters, social media and intranet.
• Public Relations: By building LASF’s image with members, regulators, and the public.
• Brand Integrity: By ensuring consistent use of brand elements.
• Crisis Management: By providing clear communication during challenges.
• Stakeholder Relations: By strengthening partnerships through events and outreach.
• Content Production: By delivering accurate, professional content across platforms.

Mandate: To establish and maintain an effective Accounting, Investments, Treasury and Financial Management service to the Fund.

The Department is comprised of three (3) sections namely: Financial Reporting, Investments and Management Information. The main functions include;

• To ensure proper maintenance of books of accounts and production of financial statements
• To manage Investments portfolio in a prudent manner consistent with its fiduciary obligation to the members
• To ensure proper budget process and control for the Fund to enhance prudent utilization of resource
• To ensure maintenance of an efficient payment system for Pension Benefits and suppliers of goods and services.

Mandate: To manage workforce and administration through;

• Recruitment and Performance Management: Ensuring LASF attracts and retains skilled staff.
• Staff Development and Reward Systems: Promoting growth, motivation, and recognition of employees.

Strategic Role: Building a capable, motivated workforce to serve members effectively.

Mandate: To develop and maintains LASF’s digital infrastructure through;

• Networks and Servers: Ensuring secure and reliable connectivity.
• Applications and Software: Supporting business processes through efficient digital tools.

Strategic Role: Driving efficiency and innovation through secure technology.

Mandate: To provide independent assurance and consulting services. The department is mandated to undertake:

• Risk Management Evaluations: Reviewing and strengthening risk management frameworks.
• Governance Process Improvement: Ensuring controls and governance processes are effective and aligned with best practices.

Mandate: The department’s mandate is to provide legal guidance and representation to the Fund, ensuring compliance with laws and regulations. In effect, this includes advising on legal compliance and risk management, handling litigation and disputes, drafting and reviewing contracts and agreements, and providing legal opinions.

The Department’s functions include;

• Legal Advice: Guiding the Board and Management on diverse legal issues and providing legal opinions were necessary.
• Drafting and Reviewing Agreements: Ensuring contracts protect LASF’s interests, are legally sound and compliant with legislation.
• Litigation and Dispute Resolution: Representing LASF in courts and tribunals to enforce rights of LASF and defend claims made against the Fund.

Mandate: To manage procurement, stores and insurance.

The Department’s functions include

• Procurement of Goods and Services: By ensuring quality, cost-effectiveness, and timely delivery.
• Stores Management: By ensuring proper monitoring of stock items receipt, storage

            and issuance with minimal wastage.      

• Insurance Policy Administration: By managing renewals and claims to protect LASF’s assets.

Strategic Role:  Securing resources and protecting assets of the Fund.

Mandate: To support the Scheme’s long-term sustainability and effective service delivery through strategic planning, performance monitoring, risk management, research, and actuarial coordination.

The department’s functions include

• Coordinating the development and implementation of Strategic Plans and monitors performance to ensure the Scheme meets its objectives and mandate.
• Oversee risk management and business continuity to safeguard operations and ensure uninterrupted service delivery.
• Conduct research to support informed decision-making and coordinates actuarial valuations and related assignments aimed at assessing the Scheme’s financial viability and sustainability.